Enterprise platforms like ERPs and CRMs are essential to running the business but when it comes to mobile, replicating these systems on a smaller screen doesn’t cut it.
For field teams, complexity will kill productivity. When apps mirror the backend instead of supporting real-world tasks, they become more of a burden than a benefit.
At Jigx, we understand mobile and the importance of meeting users where they are – in the field, on the move, and focused on getting the job done.
Most Traditional Apps Miss the Mark
Most enterprise mobile apps are built as mini versions of desktop software. The problem? Field teams don’t need everything—they need the right things, at the right time.
Here’s a few ares where they often fall short:
- Too much noise: Dozens of menus and dropdowns slow teams down.
- Poor UX: Complex, rigid workflows don’t adapt to dynamic field work. Too many clicks to achieve results.
- Connectivity-dependent: No offline access means no progress in low-signal zones.
The result: low adoption, inconsistent data capture, and lost productivity.
Mobile That Works the Way People Work
Mobile doesn’t need to be complex. Start with one simple question: What is the user trying to accomplish in this moment?
From there, design the experience to simplify and accelerate that task.
Examples:
- A technician doesn’t need the full CRM, just the job details, equipment specs, and prior notes.
- A field sales rep benefits from one-tap updates, digital signatures, and GPS prompts.
- Construction teams want easy project management, like time tracking and expenses.
The best mobile experiences reduce friction and fit seamlessly into the user’s flow of work.
Four Ways to Bridge the Backend-to-Frontline Gap
To make enterprise systems truly useful in the field, mobile apps must:
- Design around tasks, not modules
Map workflows to what actually happens onsite—not how your ERP is structured. - Show only what matters
Use roles, job types, and location data to personalize views and hide distractions. - Support offline-first use
Let teams work without signal and sync data later—no double entry, no lost info. - Prioritize speed and simplicity
Fast UI. Barcode scans. Voice input. Smart defaults. Small touches, big impact.
Jigx Frontline App – Built for the Field, Backed by Acumatica
An app doesn’t drive ROI just because it connects to your ERP, it delivers value when it makes frontline work easier, faster, and more accurate.
That’s why Jigx builds task-driven, offline-capable mobile experiences tailored to the way your team works. Our mobile apps connect seamlessly to Acumatica, but they’re designed first and foremost for your users.
Let’s make mobile work for your frontline teams.
Request a demo to see how Jigx Frontline delivers a mobile experience that gets used – and gets results.
